/* User Inquiries Styles - BEM Methodology */

/* ==========================================
   Inquiries List Page
   ========================================== */

.user-inquiries {
  max-width: var(--container-max-width);
  margin: 0 auto;
  padding: var(--spacing-xl) var(--container-padding);
}

.user-inquiries__header {
  margin-bottom: var(--spacing-2xl);
  padding-bottom: var(--spacing-xl);
  border-bottom: 1px solid var(--color-border);
}

.user-inquiries__title {
  font-size: var(--font-size-2xl);
  font-weight: 700;
  color: var(--color-text);
  margin: 0 0 var(--spacing-sm) 0;
}

.user-inquiries__subtitle {
  font-size: var(--font-size-base);
  color: var(--color-text-light);
  margin: 0;
}

/* Inquiry List */
.user-inquiries__list {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

/* Inquiry Card */
.user-inquiry-card {
  display: block;
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  padding: var(--spacing-lg);
  text-decoration: none;
  transition: all 0.2s ease;
}

.user-inquiry-card:hover {
  border-color: var(--color-primary);
  box-shadow: var(--shadow-md);
}

.user-inquiry-card--unread {
  background: var(--color-info-light);
  border-color: var(--color-primary);
}

.user-inquiry-card__company {
  display: flex;
  align-items: center;
  gap: var(--spacing-md);
  margin-bottom: var(--spacing-md);
}

.user-inquiry-card__logo {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-lg);
  object-fit: contain;
  background: white;
  border: 1px solid var(--color-border);
}

.user-inquiry-card__logo-placeholder {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-lg);
  background: var(--color-primary);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: var(--font-size-xl);
}

.user-inquiry-card__company-info {
  display: flex;
  flex-direction: column;
  gap: 0.125rem;
}

.user-inquiry-card__company-name {
  font-weight: 600;
  font-size: var(--font-size-base);
  color: var(--color-text);
}

.user-inquiry-card__service {
  font-size: var(--font-size-sm);
  color: var(--color-text-light);
}

.user-inquiry-card__preview {
  margin-bottom: var(--spacing-md);
}

.user-inquiry-card__preview p {
  margin: 0;
  font-size: var(--font-size-sm);
  color: var(--color-text-secondary);
  line-height: 1.5;
}

.user-inquiry-card__footer {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--spacing-md);
  padding-top: var(--spacing-md);
  border-top: 1px solid var(--color-border);
}

.user-inquiry-card__date {
  font-size: var(--font-size-xs);
  color: var(--color-text-muted);
}

.user-inquiry-card__status {
  font-size: var(--font-size-xs);
  font-weight: 600;
  padding: 0.125rem 0.5rem;
  border-radius: var(--radius-md);
  text-transform: capitalize;
}

.user-inquiry-card__status--pending {
  background: #fef3c7;
  color: #92400e;
}

.user-inquiry-card__status--responded {
  background: #d1fae5;
  color: #065f46;
}

.user-inquiry-card__status--closed {
  background: var(--color-background-dark);
  color: var(--color-text-light);
}

.user-inquiry-card__messages {
  font-size: var(--font-size-xs);
  color: var(--color-text-light);
}

.user-inquiry-card__unread-badge {
  font-size: var(--font-size-xs);
  font-weight: 600;
  color: white;
  background: var(--color-primary);
  padding: 0.125rem 0.5rem;
  border-radius: var(--radius-md);
  margin-left: auto;
}

/* Empty State */
.user-inquiries__empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: var(--spacing-3xl) var(--spacing-xl);
  background: var(--color-background-light);
  border-radius: var(--radius-xl);
  border: 2px dashed var(--color-border);
}

.user-inquiries__empty-icon {
  width: 64px;
  height: 64px;
  color: var(--color-text-muted);
  margin-bottom: var(--spacing-lg);
}

.user-inquiries__empty-title {
  font-size: var(--font-size-lg);
  font-weight: 600;
  color: var(--color-text);
  margin: 0 0 var(--spacing-sm) 0;
}

.user-inquiries__empty-text {
  font-size: var(--font-size-sm);
  color: var(--color-text-light);
  margin: 0 0 var(--spacing-lg) 0;
  max-width: 400px;
}

.user-inquiries__cta {
  display: inline-flex;
  align-items: center;
  gap: var(--spacing-sm);
  padding: var(--spacing-sm) var(--spacing-lg);
  background: var(--color-primary);
  color: white;
  font-weight: 600;
  font-size: var(--font-size-sm);
  text-decoration: none;
  border-radius: var(--radius-lg);
  transition: all 0.2s ease;
}

.user-inquiries__cta:hover {
  background: var(--color-primary-dark);
  transform: translateY(-1px);
}

/* ==========================================
   Inquiry Detail Page
   ========================================== */

.inquiry-detail {
  max-width: 800px;
  margin: 0 auto;
  padding: var(--spacing-xl) var(--container-padding);
}

.inquiry-detail__header {
  margin-bottom: var(--spacing-xl);
}

.inquiry-detail__back {
  display: inline-flex;
  align-items: center;
  gap: var(--spacing-sm);
  color: var(--color-text-light);
  text-decoration: none;
  font-size: var(--font-size-sm);
  margin-bottom: var(--spacing-md);
  transition: color 0.2s ease;
}

.inquiry-detail__back:hover {
  color: var(--color-primary);
}

.inquiry-detail__back-icon {
  width: 16px;
  height: 16px;
}

.inquiry-detail__title-group {
  display: flex;
  align-items: center;
  gap: var(--spacing-md);
  flex-wrap: wrap;
}

.inquiry-detail__title {
  font-size: var(--font-size-xl);
  font-weight: 700;
  color: var(--color-text);
  margin: 0;
}

.inquiry-detail__status {
  font-size: var(--font-size-xs);
  font-weight: 600;
  padding: 0.25rem 0.75rem;
  border-radius: var(--radius-md);
  text-transform: capitalize;
}

.inquiry-detail__status--pending {
  background: #fef3c7;
  color: #92400e;
}

.inquiry-detail__status--responded {
  background: #d1fae5;
  color: #065f46;
}

.inquiry-detail__status--closed {
  background: var(--color-background-dark);
  color: var(--color-text-light);
}

/* Company Info */
.inquiry-detail__company-info {
  display: flex;
  align-items: center;
  gap: var(--spacing-lg);
  padding: var(--spacing-lg);
  background: var(--color-background-light);
  border-radius: var(--radius-xl);
  margin-bottom: var(--spacing-xl);
}

.inquiry-detail__company-logo {
  width: 64px;
  height: 64px;
  border-radius: var(--radius-lg);
  object-fit: contain;
  background: white;
  border: 1px solid var(--color-border);
}

.inquiry-detail__company-details {
  flex: 1;
}

.inquiry-detail__company-name {
  font-size: var(--font-size-lg);
  font-weight: 600;
  color: var(--color-text);
  margin: 0 0 0.25rem 0;
}

.inquiry-detail__service {
  font-size: var(--font-size-sm);
  color: var(--color-text-light);
  margin: 0 0 var(--spacing-sm) 0;
}

.inquiry-detail__company-link {
  font-size: var(--font-size-sm);
  color: var(--color-primary);
  text-decoration: none;
  font-weight: 500;
}

.inquiry-detail__company-link:hover {
  text-decoration: underline;
}

/* Section Titles */
.inquiry-detail__section-title {
  font-size: var(--font-size-base);
  font-weight: 600;
  color: var(--color-text);
  margin: 0 0 var(--spacing-md) 0;
}

/* Original Inquiry */
.inquiry-detail__original {
  margin-bottom: var(--spacing-xl);
}

/* Messages */
.inquiry-detail__conversation {
  margin-bottom: var(--spacing-xl);
}

.inquiry-detail__messages {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

.inquiry-detail__no-messages {
  text-align: center;
  padding: var(--spacing-xl);
  color: var(--color-text-light);
  background: var(--color-background-light);
  border-radius: var(--radius-lg);
  margin: 0;
}

/* Message Bubbles */
.inquiry-detail__message {
  max-width: 80%;
  padding: var(--spacing-md) var(--spacing-lg);
  border-radius: var(--radius-xl);
}

.inquiry-detail__message--customer {
  background: var(--color-primary);
  color: white;
  margin-left: auto;
  border-bottom-right-radius: var(--radius-sm);
}

.inquiry-detail__message--company {
  background: var(--color-background-light);
  color: var(--color-text);
  border: 1px solid var(--color-border);
  border-bottom-left-radius: var(--radius-sm);
}

.inquiry-detail__message-content {
  font-size: var(--font-size-sm);
  line-height: 1.6;
}

.inquiry-detail__message-content p {
  margin: 0;
}

.inquiry-detail__message-content p + p {
  margin-top: var(--spacing-sm);
}

.inquiry-detail__message-meta {
  font-size: var(--font-size-xs);
  margin-top: var(--spacing-sm);
  opacity: 0.8;
}

.inquiry-detail__message--customer .inquiry-detail__message-meta {
  color: rgba(255, 255, 255, 0.8);
}

.inquiry-detail__message--company .inquiry-detail__message-meta {
  color: var(--color-text-muted);
}

/* Conversation Message (shared partial) */
.conversation-message {
  max-width: 80%;
  padding: var(--spacing-md) var(--spacing-lg);
  border-radius: var(--radius-xl);
}

.conversation-message--customer {
  background: var(--color-primary);
  color: white;
  margin-left: auto;
  border-bottom-right-radius: var(--radius-sm);
}

.conversation-message--company {
  background: var(--color-background-light);
  color: var(--color-text);
  border: 1px solid var(--color-border);
  border-bottom-left-radius: var(--radius-sm);
}

.conversation-message__sender {
  font-size: var(--font-size-xs);
  font-weight: 600;
  margin-bottom: 0.25rem;
}

.conversation-message--customer .conversation-message__sender {
  color: rgba(255, 255, 255, 0.9);
}

.conversation-message--company .conversation-message__sender {
  color: var(--color-secondary);
}

.conversation-message__content {
  font-size: var(--font-size-sm);
  line-height: 1.6;
}

.conversation-message__content p {
  margin: 0;
}

.conversation-message__meta {
  font-size: var(--font-size-xs);
  margin-top: var(--spacing-sm);
}

.conversation-message--customer .conversation-message__meta {
  color: rgba(255, 255, 255, 0.7);
}

.conversation-message--company .conversation-message__meta {
  color: var(--color-text-muted);
}

/* Reply Form */
.inquiry-detail__reply-form {
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  padding: var(--spacing-xl);
}

.reply-form {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-md);
}

.reply-form__field {
  width: 100%;
}

.reply-form__textarea {
  width: 100%;
  padding: var(--spacing-md);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  font-family: inherit;
  font-size: var(--font-size-sm);
  resize: vertical;
  min-height: 100px;
  transition: border-color 0.2s ease;
}

.reply-form__textarea:focus {
  outline: none;
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(22, 163, 74, 0.1);
}

.reply-form__actions {
  display: flex;
  justify-content: flex-end;
}

.reply-form__submit {
  padding: var(--spacing-sm) var(--spacing-xl);
  background: var(--color-secondary);
  color: white;
  font-weight: 600;
  font-size: var(--font-size-sm);
  border: none;
  border-radius: var(--radius-lg);
  cursor: pointer;
  transition: all 0.2s ease;
}

.reply-form__submit:hover {
  background: #047857;
  transform: translateY(-1px);
}

.reply-form__submit:disabled {
  background: var(--color-text-muted);
  cursor: not-allowed;
  transform: none;
}

/* ==========================================
   Responsive
   ========================================== */

@media (max-width: 768px) {
  .user-inquiries {
    padding: var(--spacing-lg) var(--spacing-md);
  }

  .user-inquiries__title {
    font-size: var(--font-size-xl);
  }

  .user-inquiry-card {
    padding: var(--spacing-md);
  }

  .user-inquiry-card__footer {
    flex-direction: column;
    align-items: flex-start;
    gap: var(--spacing-sm);
  }

  .user-inquiry-card__unread-badge {
    margin-left: 0;
  }

  .inquiry-detail {
    padding: var(--spacing-lg) var(--spacing-md);
  }

  .inquiry-detail__title {
    font-size: var(--font-size-lg);
  }

  .inquiry-detail__company-info {
    flex-direction: column;
    align-items: flex-start;
    text-align: left;
  }

  .inquiry-detail__message {
    max-width: 90%;
  }

  .conversation-message {
    max-width: 90%;
  }

  .inquiry-detail__reply-form {
    padding: var(--spacing-md);
  }
}

@media (max-width: 480px) {
  .user-inquiries__empty {
    padding: var(--spacing-xl) var(--spacing-md);
  }

  .user-inquiries__empty-icon {
    width: 48px;
    height: 48px;
  }

  .inquiry-detail__title-group {
    flex-direction: column;
    align-items: flex-start;
    gap: var(--spacing-sm);
  }
}

/* ==========================================
   Agent-prepared enquiry review (modal and standalone)
   ========================================== */

.inquiry-review__title {
  font-size: var(--font-size-xl);
  margin: 0 0 var(--spacing-sm);
  color: var(--color-text);
}

.inquiry-review__status {
  margin: 0 0 var(--spacing-md);
  color: var(--color-text-light);
}

.inquiry-review__status:focus {
  outline: 2px solid var(--color-primary);
  outline-offset: 2px;
}

.inquiry-review__status-link {
  margin: 0 0 var(--spacing-md);
}

.inquiry-review__details {
  display: grid;
  gap: var(--spacing-sm);
  margin: 0 0 var(--spacing-md);
  padding: var(--spacing-md);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-border-light);
}

.inquiry-review__row {
  display: grid;
  grid-template-columns: minmax(8rem, 1fr) 2fr;
  gap: var(--spacing-sm);
}

.inquiry-review__row--wide {
  grid-template-columns: 1fr;
}

.inquiry-review__term {
  font-weight: 600;
  color: var(--color-text);
}

.inquiry-review__value {
  margin: 0;
  color: var(--color-text);
  overflow-wrap: anywhere;
}

.inquiry-review__status,
.inquiry-review__message p {
  font-size: var(--font-size-base);
}

.inquiry-review__message p {
  margin: 0 0 var(--spacing-xs);
}

.inquiry-review__actions {
  flex-wrap: wrap;
  align-items: center;
  gap: var(--spacing-sm);
}

.inquiry-review__link-button {
  padding: var(--spacing-xs) var(--spacing-sm);
  border: 0;
  background: none;
  color: var(--color-primary);
  font: inherit;
  text-decoration: underline;
  cursor: pointer;
}

.inquiry-review__link-button:hover,
.inquiry-review__link-button:focus-visible {
  color: var(--color-primary-dark);
}

@media (max-width: 480px) {
  .inquiry-review__row {
    grid-template-columns: 1fr;
    gap: 0;
  }

  .inquiry-review__actions .btn {
    width: 100%;
  }
}

/* ==========================================
   Sent enquiry summary (success frame and receipt page)
   ========================================== */

.inquiry-sent__title {
  margin: 0 0 var(--spacing-md);
  color: var(--color-text);
}

.inquiry-sent__text,
.inquiry-sent__reference {
  margin: 0 0 var(--spacing-md);
  line-height: 1.6;
}

.inquiry-sent__links {
  display: flex;
  flex-direction: column;
  gap: var(--spacing-sm);
  margin: var(--spacing-md) 0;
  padding: 0;
  list-style: none;
}

.inquiry-receipt {
  max-width: 44rem;
  padding-top: var(--spacing-xl);
  padding-bottom: var(--spacing-2xl);
}

.inquiry-receipt__card {
  padding: var(--spacing-lg);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-success-bg);
}

.inquiry-receipt__title {
  margin: 0 0 var(--spacing-md);
}

/* Pending agent approval notice on the installer profile */
.company-show__pending-enquiry {
  margin: var(--spacing-md) auto;
  max-width: var(--container-max-width);
}

.inquiry-success .inquiry-sent__links {
  align-items: center;
}